复盘-把经验转化为能力


企业收益

l 总结成功经验,及时萃取沉淀企业最佳实践、形成规范化的运作体系

l 发现不足和失败根因,避免犯曾经犯过的错误

l 促进知识共享,提高组织集体智商


学员收益

l 让学习者深入全面地理解“复盘”的意义与学习机理

l 通过团队演练,让学习者掌握具体操作方法,学以致用

l 通过案例分析与实战研讨,让学习者理解“复盘”的关键成功因素及“内功心法”

l 通过最佳实践分析,让学习者理解复盘的应用场景以及如何以复盘为基础搭建组织学习体系


适合对象

l 企业中层以上管理者

l 后备干部、专业技术人才、高潜员工等


课时

2


主要内容

l 认识复盘

Ø 联想与万达是怎么炼成的-“复盘”与组织学习

Ø 什么是复盘?

Ø 为什么要复盘?

Ø 复盘对组织能力提升的意义:复盘是与业务整合的组织学习机制,是让学习型组织建设“落地”的重要方法

l 复盘的操作手法

Ø 美国陆军与英国石油的“行动后反思”(AAR)步骤详解

Ø 复盘的类型:活动复盘、阶段(项目)复盘、战略复盘

Ø 如何复盘?一般过程与步骤

Ø 团队演练

l 复盘的内功心法

Ø 如何应用复盘?典型情境应用指南

Ø 复盘的本质与精髓

Ø 复盘的关键成功要素

Ø 实战演练

l 超越复盘—从复盘到组织学习

Ø 以“复盘”为基础构建组织学习闭环体系

Ø 回顾联想、英国石油、美国陆军的实践

Ø 六种嵌入式组织学习机制

Ø 打造工作学习生态圈

l 集体反思与交流






After-Action Review-Transferring Experience to Competence


Benefits to Enterprises

l Summarize success experience, timely extract corporate best practices, and shape standardized operating system.

l Identify weaknesses and root cause of failure so as to avoid repeating the same mistakes.

l Promote knowledge sharing and improve collective IQ of the organization


Benefits to Participants

l Deeply and comprehensively understand the meaning and learning mechanism of After-Action Review

l Master detailed practical method and apply what they have learned through team exercise

l Learn key success factors of After-Action Review and tips through case study and practice

l Understand application situations and how to construct organizational learning system with After-Action Review, through best practice case studies


Target Participants

l Middle level and above managers

l Successors, technical professionals, and high potential employees


Duration

2 days


Course Outline

l Get to know After-Action Review

Ø How did Lenovo and Wanda become what they are now? After-Action Review and organizational learning

Ø What is After-Action Review

Ø Why do we need After-Action Review?

Ø Why After-Action Review is important to improve organizational capability: After-Action Review is the organizations learning mechanism integrated with business. It is an important way to build the foundation of any learning organization.

l Operating Technique

Ø Step by step explanation of After-Action Review of US Army and BP

Ø Type of After-Action Review for events, phases of projects and strategy

Ø How to conduct After-Action Review Common process and steps

Ø Team Drill

l Tips for After-Action Review

Ø How to use After-Action Review? A guide of typical scenarios

Ø The nature and essence of After-Action Review

Ø Key success factors of After-Action Review

Ø Drills

l Beyond After-Action Review-From After-Action Review to organizational learning

Ø Construct organizational learning cycle system based on After-Action Review

Ø Practice of Lenovo, British Petroleum and US Army

Ø 6 embedded organizational learning mechanism

Ø create work and learning ecosystem

l Group reflection and discussion


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