心理学在人力资源管理中的运用

 

企业收益

● 全面掌握心理学的原理

● 与人力资源的具体工作相结合,使得心理学的具体技术成为人力资源工作者必要的工具

● 使心理学的基本原理成为大家做好工作的基本理念和方法

 

学员收益

● 掌握心理学对于人力资源管理的意义

● 了解人力资源管理各模块中心理学理论和方法

● 帮助学员系统地整理人力资源管理工作中心理学的逻辑方法

● 心理学的学习对HR自我职业发展的意义,在职业能力提升的同时,提升HR内在的心理能量

 

适合对象

● 人力资源经理

 

课时

2天

 

主要内容

● 开场破冰

Ø 即兴剧:HR的定位

 

● 心理学概览

Ø 心理学是研究什么?

Ø 心理学的学科分支

Ø 心理学的研究方法与常用名词

 

● 心理测评与选才与人才发展

Ø DDI关于选才的成功典范介绍

Ø 测试内容的分类

ü 个性测试介绍

讨论:个性测试结果的运用

ü 智力、能力测试介绍

ü 心理健康测试

        观察法的运用

Ø 测试方法的运用:

ü 结构化面试中心理学技巧

眼动模式的练习

ü 讨论:笔纸测试的运用场景

ü 无领导小组的运用场景

项目设计:挑选管培生

ü 评鉴中心技术简介

 

● 管理心理学与绩效激励

Ø 管理心理学的基本框架

Ø 员工价值观与态度

讨论:员工敬业度管理的逻辑方法

Ø 激励理论与全方位HR政策

ü 内容型激励理论

ü 过程型激励理论

思维导图绘制:HR政策激励全景图

Ø 企业文化与团队士气

Ø 非正式群体的力量

讨论:如何组织一次有吸引力的活动

 

● 社会心理学与员工行为

Ø 社会心理学的基本框架

Ø HR的胜任力与心智模式

讨论:阻碍HR成长的心理因素

Ø 情绪管理

Ø 从众与服从:对政策制度制定的启发

Ø HR在社会支持系统中的作用

 

● 心理咨询技术与HR的成长

Ø 心理咨询技术

ü 贯注的适用情景与练习

ü 倾听的适用情景与练习

ü 沉默的适用情景与练习

ü 宣泄的适用情景与练习

ü 探讨的适用情景与练习

ü 质问的适用情景与练习

ü 行为操控的适用情景与练习

ü 自我披露的适用情景与练习

Ø  如何成为员工的教练

Ø EAP的概括介绍

Ø 小结,行动计划








The Application of Psychology in HR Management 

 

Benefits to Enterprises

● Fully grasp the principles of Psychology

● Use Psychological techniques as a powerful tool in HR management

● Equip you with fundamental concepts and methods for doing a better job using basic principles of psychology

 

Benefits to Participants

● Master the importance of psychology to HR Management

● Understand psychological theories and methods in various HR Management Modules. 

● Help participants systematically organize psychological methods in HR Management 

● The importance of studying psychology to the career development of a HR professional. Enhance your internal psychological energy while upgrading your professional competence.

Target Participants

● Human Resources Managers

 

Duration

2 days

 

Course Outline

● Icebreaker

Ø Improvisation: HR Positioning

 

● Part Ⅰ Psychology at a Glance

Ø What is the Study of Psychology?

Ø The Branches of Psychology

Ø Research Methods and Common Terms

 

● Part Ⅱ Psychological Assessment, Talent Selection and Talent Development

Ø Introduce Success Stories of DDI Talent Selection

Ø Classification of Test Contents

ü Introduction of Personality Assessment

Discussion:the Application of Personality Assessment

Introduction of Intelligence and Capability Assessments

Mental Health Assessment

ü The Application of Observation Method

Ø The Application of Assessment Methodologies:

ü Psychological Skills in Structured Interviews

ü Eye Movement Mode exercise

ü Discussion:Applicable situations for Paper-based Assessment

ü Applicable situations for Peer Group With No Leader

Project Design: Select Management Trainees

ü Introduction of Assessment Center Technology

 

● Part Ⅲ Management Psychology and Performance Incentives

Ø The Basic Framework of Management Psychology

Ø Employee Values and Attitudes

Discussion:A Logical Approach to Employee Engagement Management

Ø Incentive Theory and Overall HR Policy

ü Content-based Incentive Theory

ü Process-based Incentive Theory

Draw a Mind Map: a panorama of HR Incentive Policy

Ø Corporate Culture and Team Morale 

Ø The Power of Informal Groups

Discussion:How to Organize an Attractive Event

 

● Part Ⅳ Social Psychology and Employee Behavior

Ø The Basic Framework of Social Psychology

Ø HR Competency and Intelligence Model

Discussion:Psychological Factors that block HR Development

Ø Emotion Management

Ø Conformity and Obedience:Enlightenment on Policy Making

Ø The Role of HR in Social Support System

 

Part Ⅴ Psychological Counseling Techniques and HR Development

Ø Psychological Counseling Techniques

ü Applicable Scenarios and Exercise: Focus mode

ü Applicable Scenarios and Exercise: Listening

ü Applicable Scenarios and Exercise: Silence

ü Applicable Scenarios and Exercise: Venting

ü Applicable Scenarios and Exercise: Discussion

ü Applicable Scenarios and Exercise: Questioning

ü Applicable Scenarios and Exercise: Behavioral manipulation

Applicable Scenarios and Exercise: Self – disclosure

Ø How to become a corporate coach?

Ø Overview of EAP

Ø Wrap-up and Action Plan

 

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