员工关系管理


学员收益

通过案例分析,深入了解劳动关系所涉及的法律层面的相关要求

掌握员工合同管理相关的具体工作要求

深入了解员工敬业度相关指标的提升方案

了解建立落地地企业文化的思路和方法

落实行动计划与行为改变


适合对象

管理岗位人员


课时

1天


主要内容

劳动关系管理与制度建设

Ø 合同管理概述

ü 攒积分活动:劳动合同法规政策竞答

Ø 员工奖惩概述

ü 角色扮演:员工处罚谈话

ü 攒积分活动:优秀员工的表彰活动策划

Ø 离职管理概述

ü 角色扮演:员工离职面谈

Ø 制度建设与风险管理概述

ü 攒积分活动:案例分析

员工敬业度管理

讨论:从公司的实际情况看,员工满意度、忠诚度与敬业度有何不同?

Ø 双因素理论介绍

Ø 盖勒普员工敬业度调查介绍

ü 讨论:从Q12的课堂调查看,如何提升下属的敬业度?

ü 攒积分活动:针对我们企业的实际情况,90后员工的敬业度提升方案

企业文化建设

Ø 企业文化概述

ü 讨论:我们的企业文化的核心内容是什么?

Ø 企业文化与人力资源制度的链接

ü 讨论:我们的企业文化价值观的行为描述有哪些?我们如何帮助下属提升行为表现?

ü 攒积分活动:如何改善我们的企业文化管理?

课程小结

Ø 确定个人行动计划

Ø 行动计划分享

Ø 发放奖品









Employee Relationship Management


Benefits to Participants

Understand legal-related requirements concerning labor relations through case studies

Master the specific requirements related to employment contract management

Deep dive improvement program for employee engagement

Understand the thinking process and methodology of building and implementing corporate culture

Implement action plans and change behavior


Target Participants

Management staff


Duration

1 day


Course Outline

Labor Relations Management and System Set-up

Ø Overview of Employment Contract Management

ü Point-collection activity: Labor Contract laws and regulations contest

Ø Overview of Employee Rewards & Penalties

ü Role Play:Penalty Talk

ü Point-collection activity: Plan an event to reward outstanding employees

Ø Overview of Exit Management

ü Role Play:Exit Interview

Ø Overview of System Set-up and Risk Management

ü Point-collection activity: Case Study

Employee Engagement Management

Discussion:What are the differences among employee satisfaction, employee loyalty and employee engagement?

Ø Introduction of two-factor theory

Ø Introduction of Gallop Employee Engagement Survey

ü Discussion:Based on Q12 Classroom Survey, how to improve subordinates’ engagement?

ü Point-collection activity: Create an engagement improvement program tailored to the company reality targeting post-90’s employees

Build Corporate Culture

Ø Overview of Corporate Culture

ü Discussion:What is the core of our corporate culture?

Ø The link between corporate culture and human resources strategy

ü Discussion:What are the behavioral descriptions of our corporate culture values? How can we help subordinates improve their performance?

ü Point-collection activity: How can we improve the management of our corporate culture?

Course wrap-up

Ø Create a personal action plan

Ø Share your action plan

Ø Award prizes

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