项目管理


企业收益

l 在复杂多变的商务环境下, 企业怎样才能确保项目成功?

l 如何最快掌握项目管理的精髓? 特别是跨部门, 乃至于跨国界的项目。

l 作为项目成员,其对项目成败关键点的控制, 管理能力相当重要!


学员收益

本课程在庞大的项目管理知识体系中对最具挑战的成本控制, 时间进度控制,干系人期望管理以及项目经理的领导力,团队沟通,冲突管理等方面进行透彻讲解, 集中讨论, 让学员在有限的时间内全面掌握项目管理中最重要的几大知识模块和相关工具(2-6-2-1系统)


适合对象

需要接受系统项目管理知识与技巧的公司各级项目相关人员,包括项目经理,项目主管,项目成员;同样适合参与到项目中的各级部门主管


课时

3


主要内容

l 项目管理知识体系介绍

Ø 项目的定义与生命周期

Ø 项目管理中的铁三角: 时间, 成本, 范围

Ø 多项目管理的思路

Ø 项目灵魂人物: 项目经理

l 项目启动

Ø 项目收益分析

Ø 项目中的主要角色及各自的利益点

Ø 项目的选择

Ø 项目章程与项目需求文档

l 项目计划

Ø 利用WBS分解项目内容

Ø 估算各任务的时间,资源和成本

Ø 制定项目网络图

Ø 利用甘特图全面控制项目时间进度

Ø 风险预测与应对措施的制定

l 项目执行与控制

Ø 通过挣值来评估项目进展

Ø 项目变更管理

Ø 项目风险管理

Ø 项目的定期汇报

l 项目收尾

Ø 项目交付件的验收

Ø 经验教训的总结

l 项目团队的建设

Ø 项目团队的类型划分与规模设定

Ø 成功团队的特点

Ø 项目团队的五大发展阶段

Ø 利用四种领导方式指导与鼓励项目成员

l 项目中的沟通管理

Ø 与项目各干系人的关系建设

Ø 沟通循环与沟通中的损耗

Ø 跨部门,跨文化项目沟通的障碍与对策

Ø 处理项目冲突的五种策略






Project Management


Benefits to Enterprises

l How does enterprise ensure project success in volatile and complex business environment?

l How to quickly master essence of project management, especially for cross-departmental or even cross-national projects

l As project team member, skills of controlling and managing project key points is of great importance


Benefits to Participants

Thorough instruction and focused discussion on the most challenging aspects of project management in the massive knowledge system, including cost control, time and schedule control, stakeholder expectation management, leadership of project manager, team communication and conflict management. Help participants acquire comprehensively the most important knowledge modules and related tools in project management (2-6-2-1 system), within limited period of time.


Target Participants

Personnel involved in projects, who need to acquire systematic knowledge and skills of project management. Suitable for project managers, project supervisor and project team member, as well as for various levels department supervisors participating in projects.


Duration

3 days


Course Outline

l Introduction of Project Management Knowledge System

Ø Project definition and life cycle

Ø Iron Triangle of Project Management: Time, Cost and Scope

Ø Multi-Project Management thinking

Ø The soul of project: Project Manager

l Project Initiating

Ø Project Financial Analysis

Ø Key roles in project and respective interests

Ø Selection of Project

Ø Project Charter and project necessary documents

l Project Planning

Ø Use WBS to breakdown project contents

Ø Estimate time, resources and costs for each task

Ø Define Project Network Diagram

Ø Utilize Gantt Chart to thoroughly control project schedule

Ø Conduct Risk Analysis and Risk Response measures

l Project Executing and Controlling

Ø Evaluate project progress by Earned Value

Ø Project Change Management

Ø Project Risk Management

Ø Periodic Project Reporting

l Project Closing

Ø Acceptance of project deliverables

Ø Review of experience and lesson learned

l Project Team Building

Ø Classification and scope specification of Project Team

Ø Characteristics of successful team

Ø 5 development stages of Project Team

Ø Utilize 4 leadership styles to guide and motivate project team members

l Project Communication Management

Ø Build relationship with respective project stakeholders Communication cycle and loss in communication

Ø Obstacles in communication and response measures for cross-departmental and cross-cultural projects

Ø 5 strategies to deal with project conflicts

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