评估工具开发与应用

企业收益

l 员工获得大量的评估工具,系统掌握评估工具开发流程

l 评估工具适用于培训和业务部门的效果评估工作

l 根据效果评估情况,培训后6个月内获得安迪曼顾问的指导和反馈

学员收益

l 学员将掌握系统的评估工具开发流程,应用科学的方法开发出高质量的各种类型培训效果评估工具

l 课程注重实战演练,一个精心设计的贯穿始终的培训效果评估项目作为课程练习确保了“培训”与“实际工作”的对接

l 学员将获得大量的工具、模板、表单、评估样例等,能够帮助学员轻松方便地将培训中所学的内容应用到实际工作中

l 针对行动计划(评估项目的开展及评估工具的开发)的实施,培训后6个月内,学员可以通过电话、电子邮件等形式随时获得安迪曼顾问的指导和反馈。

适合对象

所有需要监督、实施或配合培训效果评估的相关人员,比如人力资源管理者、培训管理者、培训实施者、培训课程设计开发者、业务部门管理者。培训师、培训顾问

课时

2天

主要内容

l 介绍常用的评估方法和模型

l 介绍最新柯氏四级评估模型及评估方法

l 各个评估层级的常用评估工具概览

l 如何设计一个可实施、可衡量的评估计划

l 如何根据实际需要和资源具备度匹配评估工具

l 审核评估计划以确保评估计划的落地实施

l 如何设计和开发具有良好信度和效度的评估工具

Ø 调研问卷

Ø 访谈问卷

Ø 标准参照型考题

Ø 在岗观察

Ø 绩效考核清单

l 评估工具开发的汇总点评

l 如何收集有效的评估数据

l 如何针对不同种类的评估数据进行准确分析

l 如何撰写适合于不同利益群体的评估报告

l 如何针对不同的利益攸关方进行评估结果汇报

l 制定评估项目及评估工具开发的行动计划

Developing and Utilizing Evaluation Tools

Benefits to Enterprise

l Access to a large number of assessment tools and systematically master the development process of assessment tools

l Apply assessment tools to outcome assessment of training and sales departments

l Receive coaching and feedback from consultant (Andyman) within 6 months after the training, based on the outcome assessment

Benefits to Participants

l Systematically master the development process of assessment tools and apply scientific methods to develop high-quality assessment tools to measure various training outcome

l With an emphasis on practical exercises, a well-designed training outcome assessment project forms part of the course to ensure that training and practical work are dovetailed

l Receive a large number of tools, templates, forms and assessment examples to apply the learning to actual work

l To implement the action plan (for developing the assessment project and assessment tools), within 6 months after the training, students can obtain Andyman consultant’s guidance and feedback via phone, email and etc.

Target Participants

l All personnel who need to surprise, implement or coordinating with training outcome assessment, such as HR Managers, training managers, training executers, training course designers and developers, sales managers, trainers, training consultants.

Duration

2 days

Course Outline

l Introduce commonly used assessment methods and models

l Introduce the latest level 4 assessment model and method

l Overview of commonly used assessment tools at various levels

l How to design an actionable and measureable assessment plan?

l How to match assessment tools with actual needs and available resources

l Validate the assessment plan to ensure its feasibility

l How to design and develop a reliable and effective assessment tool

Ø Survey Questionnaire

Ø Interview Questionnaire

Ø Benchmark questionnaire

Ø On-the-job Observation

Ø Performance Appraisal List

Ø Summary of comments on assessment tool development

Ø How to collect valid assessment data

Ø How to analyze different types of assessment data

Ø How to write an assessment report suitable for different stakeholders?

Ø How to report assessment results to different stakeholders?

Ø Create an action plan for the development of assessment projects and assessment tools

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